Chris lives and breathes Harley. He is a former Harley V-Rod Destroyer Class Drag Racer and has set 3 of the 4 records in Canada. He's also a black belt in okinawa goju ryu martial arts.
President and CEO
Sales and Financing Department
Language: French/ English
C'est avec plaisir que nous vous présentons Notre director Des ventes, Todd Soubliére
(Introducing our sales manager Todd Soubliére)
From the distant land of Quebec, Todd Started riding bikes at the age of 5 when he competed in motocross and road racing.
Alex has been with us for 3 years now helping customers fulfill their dreams of owning a Harley. He currently rides a 2017 Dyna Street Bob but his first bike was a 2012 Sportster Seventy Two. Since Alex was little he always dreamt of owning a Harley and now he gets to help others realize their dream, it’s what he loves most about working here. Alex is also the proud owner of the lifestyle brand Hustle Machine, which you may have seen in our store or online. If you’re looking for technical information on a Harley he’s your guy!
Dave is our unofficial amateur Actor/ Comedian. You might recognize David from our walk around videos where he looks a little happier than above. David used to ride sports bikes but once he switched to a Harley he never looked back. Now he rides a Blacked out Street Glide Special.
Greg's been riding since 1980 and just recently got himself a new Road Glide. He's finding it difficult to ride his new bike though, having to split his time with his 2 new grandchildren. When we asked Greg what he loves most about working at Pfaff Harley-Davidson, he told us that he loves helping people fulfill their life long dream of one day owning a Harley. We understand where he's coming from, it's really cool to see how excited our customers get when they get on their new ride for the first time!
Dee's been with us for 3 years now but has had an interest in Harley's ever since she was in her early twenties. Her dad used to wrench bikes in the 70's, so naturally, when she was old enough she got her bike license and her first bike which was a Suzuki Maurader. Now, Dee rides a wicked CVO Vrod. Dee told us that the thing she loves most about working here is the sense of family she feels with both her coworkers and clients. She loves helping others realize their dreams of owning a Harley. Although Dee may have a tough exterior she's someone who wears her heart on her sleeves. We're truly blessed to have her on our team!
Financial Services Manager
Language: Greek/ English
Kat's been in the automotive industry since she was 18 years old. That's a whopping 10 years!! This Greek and English speaking mother of one has always had a passion for motorcycles and cars, coming from a family of automotive enthusiasts. Kat's been with Pfaff for 7 years now, starting at Pfaff Volkswagen and moving to Pfaff Harley-Davidson 2 years ago. When we asked Kat what her favourite thing about working for Harley is she replied, "I've never gotten more hugs in my life from my customers." The genuine excitement that customers get when purchasing their Harley is what makes her love her job!
Yvonne is the beautiful voice you hear on the phone and the smile you see when you walk through the doors. She's been with us for 3 years now and is the backbone of the dealership. Yvonne loves meeting all the different people in the motorcycle community and will strike up a conversation with anyone who walks in. She's going for her M1 test soon but until then she enjoys riding on the back of her husband's Harley and soaking up the scenery. She always jokes that she has 4 children through marriage, 2 daughters and 2 Harleys.
Parts and Accessories Department
Parts and Accessories Consultant
Language: Portuguese/ English
This former bouncer may look big and mean but he's actually a teddy bear at heart... Just don't poke the bear. Ruben is an expert at knowing exactly what parts & accessories you're going to need to get the customizations your looking for.
This father of two has been with us for one year now and has done one hell of a job keeping our showroom spotless. Shane likes that there's always something to do to keep him busy, he's definitely a workhorse. When we asked him what he loves most about his job he told us that he loves the culture around Harley-Davidson and how friendly everyone who walks through the doors is. Shane's aiming to get his motorcycle license next year and we have no doubt that he'll be a Harley rider before he knows it!
Mel's been with us for 4 years now and is very knowledgeable about everything to do with riding gear. Mel loves being around the Harley lifestyle and the passion that she sees from her customers and co-workers. Her favorite part of the job is fitting a customer with all the necessary riding gear for their riding course/ test, then seeing them come in the next week excited because they passed.
Kyu-Rie's been with us for 3 years now. She works here part-time during the school year and full time in the summer. She's currently in university for neuroscience and hoping to become a brain surgeon one day. Kyu-Rie is probably the most knowledgeable person about helmets and helmet safety that you'll meet!
Jeff, aka, "Boomer" has spent 20+ years in the automotive and motorcycle industry and is as experienced as they come. When he's not keeping the service guys busy, he's usually helping customers with their maintenance a customization needs. Boomer loves to help people personalize their rides and is always willing to go above and beyond when someone has an emergency with their bike, which is where he got his nickname, "Brown Sugar." If you have any service or customization needs, Boomer's your guy!
Brianna's been in the business for 8 years now so she's no stranger how things work. Ever since Brianna was little she's always been around Harley's. Both of her parents ride and it's only a matter of time before we get her on one. Brianna told us that she loves the atmosphere in the building and it's what makes her job so enjoyable, we couldn't agree more! Fun fact about Brianna, she's been featured in several issues of Riders Mag. Next time you're flipping through one keep an eye out for her!
Harley is conveniently named after what he loves and loves when people make the name connection
Coombs has worked here as a technician for 7 years now! This guy has a serious passion for riding and anything with 2 wheels. He's been around the industry since he was 14, when he decided to live his dream everyday. Coombs has 3 bikes but his favourite is his 2003 Dyna that he's done some custom work to. When he's not working he's usually, "hauling ass and burning gas."
Mike has been working on bikes for, "too long," and riding them even longer. His first bike was a Kmart, 5 horsepower Briggs and Stratton that he used to ride around when he was a kid in the 70's. Now he fancies something a little larger like his Road Glide Ultra.
Andrew's been with us for 5 years now fixing up bikes and working on customization jobs. He currently rides a 2002 Sportster XLC and is soon to be the proud owner of a 2002 Dyna Wide Glide. Andrew's a classic bike lover at heart but is excited about the new technology emerging in Harley's. When we asked him what he likes most about motorcycles, he told us that he likes the idea of strapping an engine to a human and watching them take off.
Alex used to work on automotive bodywork but he always craved to know what went on under the hood. He eventually went back to school to become a technician and chose to work on Harley's so he could experience both the inner workings and the customizations. Alex currently rides a 2006 Sportster 883 and a 1979 1000cc Electric Start Ironhead. He told us that, "Home is where his Harley is."
At times we are on the look out for individuals to join us who share our passion and commitment. If this is you and you are interested in working with us, please get in touch